Best-selling author: Take Their Breath Away; Wired and Dangerous; Customers as Partners; Magnetic Service, Customer Service Expert and highly sought after Keynote Speaker.
Best Selling Author, Global Expert on Leadership, Change and Customer Service & Successful Business Executive
Internet Pioneer and Technology Expert
Retail business and sales expert
The retail doctor
The founder and Managing Director of Envirosell, customer behavior and retail trends expert
Owner of World Famous Pike Place Fish